Responsible Gaming at fb788
Gambling is entertainment. fb788 is committed to keeping it safe, fair, and enjoyable for every player across Bangladesh — and to supporting those who need a helping hand.
Our Commitment to Safe Play
fb788 believes that gambling should always be a form of entertainment, never a way to solve financial problems or a source of stress. We have built responsible gaming directly into the fabric of our platform, giving every player on our site — from Dhaka to Chittagong, from Sylhet to Cox's Bazar — the tools they need to stay in control.
Responsible gaming is not just a policy document at fb788 — it is a live part of how we operate every day. Our support team is trained to recognise problem gambling behaviour and to respond with empathy. Every player who reaches out to us is treated with dignity, confidentiality, and care.
Responsible Gaming Tools
fb788 provides six practical tools that any registered player can access directly from their account settings. These tools put you in the driver's seat.
21+ Age Restriction
fb788 is strictly for adults aged 21 years and above. This is a firm, non-negotiable policy that applies to every player in Bangladesh, without exception. Before an account can be activated and before any deposit is processed, players are required to complete age verification as part of fb788's Know Your Customer (KYC) process.
We use industry-standard identity document checks to verify date of birth. Any account found to have been registered by a person under the age of 21 will be closed immediately, any balance will be withheld pending investigation, and the case may be referred to relevant authorities.
Deposit Limits Explained
Setting a deposit limit is one of the most effective ways to keep your gambling budget firmly under control. fb788 allows players to set three types of deposit limits on their accounts, all denominated in Bangladeshi Taka (BDT):
- 📅 Daily limit:Caps the total amount you can deposit within a single 24-hour period. Takes effect immediately once set.
- 📆 Weekly limit:Caps deposits across a rolling 7-day window. Particularly useful for players who receive income weekly.
- 🗓️ Monthly limit:Caps deposits across a calendar month. Ideal for players who budget on a monthly basis.
Reducing a deposit limit takes effect immediately. Increasing a deposit limit requires a 48-hour cooling-off period before it becomes active — this delay is intentional and exists to protect players from impulsive decisions made in the heat of the moment.
Time-Out and Self-Exclusion
Sometimes you need to step away. fb788 offers three levels of account suspension to match the severity of what you are experiencing:
- ⏸️ Cool-Off (1–7 days):A brief pause with no promotional messages sent during this period. Your account is temporarily inactive and you cannot place bets or make deposits.
- 🔐 Time-Out (1 week–6 weeks):A structured break during which your account is fully suspended. Marketing communications cease. You may request reactivation only after the full period has elapsed.
- ♾️ Self-Exclusion (6 months–permanent):A serious, long-term commitment. Your account is permanently blocked for the chosen duration. You will be removed from all marketing lists. Early reactivation requests will not be accepted during the exclusion period.
To activate any of these tools, contact the fb788 support team at [email protected] with your account details and your chosen tool. We will process your request within 24 hours and send written confirmation. Our team treats every request with full confidentiality.
Warning Signs of Problem Gambling
Problem gambling can affect anyone, regardless of income level, education, or background. Recognising the warning signs early is the first step to getting back in control. Ask yourself honestly whether any of the following apply to you:
- ⚠️You gamble to escape stress, anxiety, loneliness, or personal problems rather than for entertainment.
- ⚠️You find it difficult to stop playing once you have started, even when you planned to stop.
- ⚠️You are spending more money on gambling than you can afford, or you are borrowing money to fund your gambling.
- ⚠️You lie to family or friends about how much time or money you spend on gambling.
- ⚠️You chase losses — betting more in an attempt to win back money you have already lost.
- ⚠️Gambling is negatively affecting your work, relationships, health, or finances.
How to Stay in Control
Responsible play starts with good habits. Here are practical guidelines that fb788 recommends to every player in Bangladesh:
- Set a firm gambling budget before you start and treat it as a non-refundable entertainment expense — the same as a cinema ticket or a restaurant meal.
- Never gamble with money allocated to essential needs such as rent, food, utility bills, or family expenses.
- Take regular breaks during play sessions. Use the Reality Check feature to receive timed reminders of how long you have been playing.
- Never chase losses. Accept that losses are a normal part of gambling and resist the urge to increase bets to recover them quickly.
- Balance gambling with other hobbies and social activities. Do not let it become your only source of entertainment or social interaction.
- If gambling stops being fun and starts feeling like an obligation or a way to fix problems, step back immediately and contact our support team.
Protecting Young People
fb788 takes the protection of young people extremely seriously. No person under the age of 21 may open an account, make a deposit, or participate in any game or betting market on the Platform. We verify age at registration using government-issued identity documents, and accounts flagged as potentially underage are suspended pending investigation.
If you share a device with younger family members in your household in Dhaka, Rajshahi, Mymensingh, or anywhere else in Bangladesh, we strongly recommend using device-level parental controls and ensuring your fb788 account is always password-protected and logged out after each session.
Support and Getting Help
If you are concerned about your gambling — or about someone else's gambling — the fb788 support team is available around the clock, every day of the year. Our team is trained to handle sensitive conversations with empathy and confidentiality. You do not need to be in crisis to reach out; early conversations are always better than late ones.
When you contact fb788 about a responsible gaming concern, we will listen without judgement, explain every option available to you, and help you activate any tool — deposit limit, time-out, or self-exclusion — immediately. All communications are treated as strictly confidential.
Contact the fb788 responsible gaming team at: [email protected]
Our Responsible Gaming Principles
Everything fb788 does in the area of responsible gaming is guided by the following five principles. These are not aspirational — they are the standards we hold ourselves to every day:
- Player welfare first: every product and operational decision at fb788 considers player safety as a primary factor, not an afterthought.
- Transparency: we clearly explain the odds, the house edge, and the mechanics of every game so players can make informed choices.
- Accessibility of tools: responsible gaming controls must be easy to find, easy to use, and available to every player on any device — including mobile.
- Prompt response: when a player signals distress or requests a restriction, fb788 acts immediately — not after a waiting period designed to change the player's mind.
- Continuous improvement: fb788 reviews its responsible gaming programme regularly and updates its tools and policies in line with best practice.
fb788 is proud to serve Bangladesh's online gaming community and equally proud of the responsibility that comes with that role. Play smart, play safe, and remember: help is always available.
Ready to Play? Stay in Control.
Set your limits, explore our games responsibly, and reach out to our team anytime you need support. fb788 is here for you.