Terms & Conditions
Please read these terms carefully before registering or placing any bets on fb788.
Key Points at a Glance
The following summary highlights the most important aspects of these Terms and Conditions. It does not replace the full text below — all players are expected to read the complete document before using fb788.
1. Acceptance of Terms
By accessing or using the fb788 website, mobile application, or any of the services provided under the fb788 brand (collectively, the "Platform"), you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions ("Terms") in their entirety. These Terms constitute a legally binding agreement between you ("the Player") and fb788 ("the Operator").
These Terms apply to all visitors, registered users, and any person who interacts with the Platform in any capacity. If you do not agree with any part of these Terms, you must immediately cease using the Platform. fb788 reserves the right to modify, update, or replace these Terms at any time, with changes taking effect upon publication on the Platform.
2. Eligibility Requirements
Access to the fb788 Platform is strictly limited to individuals who meet all of the following criteria. fb788 reserves the right to request proof of eligibility at any time, and failure to provide satisfactory evidence may result in suspension or termination of the account.
- You must be at least 21 years of age. fb788 applies a strict 21+ policy with no exceptions. Underage gambling is illegal and harmful.
- You must be a resident of or physically located in a jurisdiction where online gaming and sports betting are not expressly prohibited by local law.
- You must be acting on your own behalf and not as an agent or representative of any third party.
- You must not be a current employee, director, officer, or close family member of an employee of fb788 or any of its affiliates, game providers, or platform suppliers.
- You must not have been previously excluded from the Platform or have any outstanding debt to fb788 at the time of registration.
3. Account Registration and Security
To access the full range of services on fb788, players are required to register a personal account. Each player is permitted to hold one account only. Duplicate accounts are strictly prohibited and will be closed immediately upon detection, with any balances subject to review and potential forfeiture.
Information Accuracy
All information provided at the time of registration must be accurate, complete, and current. You are required to update your account information promptly if any details change. fb788 may carry out identity verification (KYC) checks at any point, including at the time of a withdrawal request.
- Required KYC documents may include a valid national identity card, passport, or driving licence together with a recent utility bill or bank statement as proof of address.
- fb788 reserves the right to suspend or restrict account activity until KYC verification is successfully completed.
- Players are responsible for maintaining the confidentiality of their login credentials. You must not share your username or password with any third party.
- fb788 accepts no liability for losses incurred as a result of unauthorised access to an account where the player has failed to maintain adequate security of their credentials.
Account Security Best Practices
To protect your account, we strongly recommend enabling two-factor authentication where available, using a unique password not used on any other service, and logging out after each session, particularly when using a shared device. If you suspect your account has been compromised, contact support immediately at [email protected].
4. Deposits and Withdrawals
fb788 processes all financial transactions in Bangladeshi Taka (BDT). The Platform accepts deposits and processes withdrawal requests via bKash, Nagad, Rocket, Upay, Visa, and Mastercard. fb788 does not impose transaction fees on standard deposits and withdrawals; however, your payment provider may apply their own charges.
Deposit Policy
Players must deposit using a payment method registered in their own name. Third-party deposits are strictly prohibited. fb788 reserves the right to reject any deposit that it reasonably believes originates from an ineligible or fraudulent source.
- Minimum deposit amounts are displayed at the cashier section of the Platform and are subject to change without advance notice.
- fb788 reserves the right to request documentation confirming the source of funds for deposits exceeding certain thresholds, as part of its anti-money-laundering (AML) obligations.
- Deposits made in error cannot be reversed by the Player unilaterally; players must contact the support team to investigate.
Withdrawal Policy
Withdrawal requests are subject to successful completion of identity verification (KYC). fb788 processes withdrawal requests as promptly as operationally feasible. Estimated processing times by method are as follows:
- bKash and Nagad: typically 5–30 minutes during business hours (Bangladesh Standard Time, UTC+6).
- Rocket and Upay: typically within 1–4 hours.
- Visa and Mastercard: typically 1–3 business days depending on the issuing bank.
- Withdrawals must be made to the same payment method used for the deposit, wherever technically possible.
5. Bonuses and Promotions
fb788 offers a range of bonuses and promotional offers to eligible players. All bonuses are subject to the specific terms attached to each offer, including wagering requirements (rollover conditions) that must be satisfied before any bonus-derived funds can be withdrawn. Players are responsible for reading and understanding the terms of any promotion before claiming it.
- Welcome bonuses are available to new players on their first qualifying deposit only. Existing players are not eligible to claim a welcome bonus through a second account.
- Bonuses credited to an account may not be transferred, exchanged for cash, or used in conjunction with other promotions unless the applicable promotion terms expressly permit this.
- fb788 reserves the right to amend, suspend, or withdraw any promotional offer at any time without prior notice.
- Players found to be exploiting promotional terms through systematic abuse, arbitrage, or any form of advantage play may have their bonuses forfeited and accounts reviewed.
- Seasonal promotions tied to events such as BPL, IPL, T20 World Cup, Eid, Pohela Boishakh, or other occasions may carry additional specific terms communicated at the time of the offer.
6. Betting and Gaming Rules
All bets and game rounds placed on fb788 are subject to the specific rules of the relevant game or market, as published on the Platform. In the event of a discrepancy between a displayed price or result and the underlying data feed, fb788 reserves the right to void any affected bets and return stakes to players without prior notice.
- Bets once confirmed cannot be cancelled or amended by the Player, except where cancellation options are explicitly provided within the Platform interface.
- All slot game and live casino outcomes are determined by certified Random Number Generator (RNG) systems provided by licensed game suppliers.
- In the event of a technical fault, disconnection, or server error during a game round, fb788 will endeavour to resolve the issue using logged game data. The decision of fb788 in such matters is final.
- Minimum and maximum bet limits apply to all games and markets. These limits are displayed within the Platform and may be adjusted without notice.
- fb788 reserves the right to limit the maximum payout per player per day at its sole discretion.
Any winnings obtained through the exploitation of a software error, glitch, or pricing mistake are not payable. fb788 reserves the right to withhold payment and conduct a full investigation into any bet it reasonably suspects was placed under irregular circumstances.
7. Prohibited Activities
The following activities are strictly prohibited on the fb788 Platform. Any player found engaging in prohibited conduct will be subject to immediate account suspension, forfeiture of funds, and may be reported to relevant authorities where applicable.
- Registering more than one account on the Platform, whether under the same or different identity.
- Using automated scripts, bots, artificial intelligence tools, or any other software to gain an unfair advantage over other players or the Platform.
- Depositing funds derived from illegal activity, including proceeds of crime or money laundering.
- Colluding with other players, sharing account access, or engaging in any form of match-fixing or event manipulation.
- Claiming bonuses through multiple accounts or through systematic abuse of promotional terms.
- Attempting to reverse-engineer, hack, or interfere with the Platform's software, security mechanisms, or payment systems.
8. Responsible Gaming
fb788 is committed to promoting responsible gaming across Bangladesh. We provide players with tools and resources to help manage their gaming activity safely. These tools are available through your account settings panel and can be activated at any time.
- Deposit limits: Set a daily, weekly, or monthly cap on the total amount you can deposit.
- Session time limits: Receive alerts or automatic log-outs when you have been playing for a defined period.
- Self-exclusion: Temporarily or permanently exclude yourself from the Platform if you feel your gambling is becoming problematic.
- Reality checks: Periodic on-screen reminders displaying your current session duration and net win/loss balance.
If you believe gambling is causing you financial, emotional, or relationship difficulties, please contact our support team immediately at [email protected]. You may also visit our dedicated Responsible Gaming page for further guidance. Remember: gambling should always be entertainment, never a financial strategy. Players must be 21 years or older.
9. Account Suspension and Termination
fb788 reserves the right to suspend, restrict, or permanently close any player account at its sole discretion. The following circumstances may trigger account action without prior notice:
- Breach of any provision of these Terms and Conditions.
- Provision of false, misleading, or fraudulent account registration information.
- Engagement in any prohibited activity as defined in Section 7 of these Terms.
- Failure to complete identity verification (KYC) within a reasonable timeframe following a request by fb788.
Players may also close their own account voluntarily at any time by contacting the support team. Upon voluntary closure, any outstanding verified balance (net of applicable bonuses subject to rollover) will be returned to the player via their registered payment method, subject to completion of any pending KYC requirements.
10. Limitation of Liability
To the maximum extent permitted by applicable law, fb788 and its affiliates, officers, directors, employees, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Platform, including but not limited to loss of data, loss of profits, or loss of business opportunity, even if fb788 has been advised of the possibility of such damages.
fb788 does not warrant that the Platform will be available without interruption, that it will be free from errors or that any defects will be corrected. The Platform is provided on an "as is" and "as available" basis. Scheduled maintenance windows will be communicated in advance where practicable.
11. Privacy and Data Protection
fb788 collects, processes, and stores personal data in accordance with its Privacy Policy, which forms an integral part of these Terms and Conditions. By accepting these Terms, you also acknowledge and accept the Privacy Policy as it may be amended from time to time.
Personal data will never be sold to third parties for marketing purposes. Data may be shared with game providers, payment processors, and regulatory or law enforcement authorities where required by law or where necessary to investigate fraud, money laundering, or other prohibited activities.
12. Amendments to These Terms
fb788 reserves the right to revise these Terms at any time. Amended Terms will be published on the Platform with an updated effective date. It is the responsibility of each player to review the Terms periodically. Continued use of the Platform following publication of any amendment constitutes acceptance of the revised Terms.
Where a material change to the Terms is made, fb788 will endeavour to provide advance notice via the email address registered to your account or through a prominent in-Platform notification. fb788 is not obligated to provide individual notice for minor or clarifying amendments.
13. Contact and Complaints
If you have any questions about these Terms, wish to raise a complaint, or need to contact fb788 for any reason, our support team is available 24 hours a day, 7 days a week. We aim to acknowledge all enquiries within 24 hours and to resolve complaints within 5 business days wherever possible.
Email us at [email protected]
Questions? We're Here to Help
Browse our FAQ for quick answers, explore fb788 Casino, or read our Responsible Gaming guide.